The Priority Alert Scheme was implemented in 1993 following the terrorist attacks on the square mile. Initially a Pager only system the scheme has expanded from 300+ users to nearly 7,500 recipients worldwide. The scheme has always been at the forefront of modern technology and the latest advancements are detailed within this document. The scheme has subsequently been adopted by many UK major Cities. Vocal are a market leading provider of business communication solutions.

City Priority Alert Schemes are in place in a number of large UK Cities. The Alert Scheme, managed by Vocal, is one of the UK’s leading time critical emergency communication specialists who have built a solid reputation with Police Forces, Local Authorities and Major businesses. Vocal is a name you can trust to deliver your information, securely and on time, every time.

Modern Mobile Communications directly from the City of London Police to the business community.

The City of London Police are committed to ensuring that the
City does not stop during a major incident and its people and businesses are kept aware of events as they unfold.

There are two services provided within the scheme. Firstly, for real time, business critical and active alert messages and secondly a slow time email service (E-Alert) for general information updates.

Real Time Priority Alert

• Provides access to information broadcast by the City of London Police Control Room including threats, actual events, road closures and stand down/all clear messages.

• Mapping of events including possible road closures and cordon areas.

• Messages delivered to the most appropriate and convenient method. Voice, SMS, Pager, Email or our Unique Preferential Mail Service.

• Ability to forward and cascade messages to warn and inform staff.

E-Alert

• General Information broadcast by Email.

• Security Statements, forward planned events and appeals.

• Non time critical information.

Features & Benefits:

• Vital information in the event of terrorism, explosions, suspect packages, protests... etc. Enabling you to make the best responses and decisions.

• Information broadcast live from the Police control room.

• General security issues such as accidents, diversions
and stand downs - helping you manage your staff.

• Complete evacuation planning and notification.

• Assured communication, employers instantly informed.

• A cascade service to send and receive information to staff with a 24 hour bureau service.

• Empowering the business user to streamline and manage critical information through their business.

upgrade

Features & Benefits:

Message Detail

• Message now stamped from the City they originated from.

• Message Priority stated according to the message content, High, Medium and Low Priority (Low Email Only).

• States if map has been included with the message.

• Unique Message ID for tracking, retrieval and audit.

Voice Messaging included

• Adds choice and convenience to your methods
of receiving alerts.

• Increases your resilience against mobile network congestion.

• Option to access Vocal’s shared line facility.

• Option to upgrade to a fully redundant, single or dual capacity with mirrored site resilience, ensuring messages will be delivered when mobile networks are delayed.

Mapping

• Be sure of the exact location of the incident.

• View and create recommended escape
routes and cordons.

• Location of road closures and cordons.

• Forward details onto colleagues and staff.

PrefMail

• Deliver time critical messages to desktops
with confidence.

• No need to rely on email.

• Prefmail delivery impact is graded dependent
on message priority.

Download our brochure for more details

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